Customer Portal


Under Maintenance

The Customer Portal is temporarily unavailable due to system maintenance. The Portal is expected to be unavailable from 7:00 AM EDT to 10 AM EDT on March 19, 2022.

We apologize for the inconvenience this may have caused. Please try again later.

Contact Us
IMS Health Service Team
For technical assistance or inquiries about accessing services on the IMS Health Customer Portal, please email us at Service@imshealth.com or submit it online, via Ask IMS Health.
Multilingual telephone support is available during regular business hours.
Americas - English:
1-800-523-5334
EMEA - English, French, German, Italian, Spanish:
44 (0) 203 075 5888
Americas - Brazilian Portuguese:
55 11 5185-4170
Japan - Japanese:
81-3-5425-9031
Emergency 24x7 support (English Only):
1-800-523-5334